Oracle Maintenance And Support Services

Idaksh provides 24×7 support for your Oracle database, applications, systems and network infrastructure in both onsite/offshore model, reducing software and infrastructure maintenance costs by one-half to two-thirds. We offer Oracle E-Business Suite Administration, Oracle Database Maintenance, Oracle Database Monitoring, Network Management and Security, Administration and Desktop Support Services to our clients. Our complete set of help-desk services include:

  • First Level Application Usage Support
  • Support and Work-Around on Routine Business Transactions
  • Problem Resolution
  • Analysis for Customizations
  • Oracle Problem Reporting and Tracking
  • Evaluating
  • Testing and Deployment of New Solutions and Patches
  • Production Support
  • Functionality Analysis
  • Archive and Purge
  • Compliance Analysis and Management