I SARVA INFOTECH PRIVATE LIMITED

Web Design Project Management Software

Web Design Company OS

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Web Design Company OS

Our Web Design Project Management Software, the Web Design Company OS that powers teams to run projects and Support System with confidence. Our software streamlines how you communicate with your customers. It brings in customer conversations from multiple channels like phone, email, and social media into a single, easily accessible location where you get all the context you need. A good Website Project Management Software also lets you automate routine support tasks to increase the efficiency of your team and reduce excessive workload.

SUBMIT TICKET

Following screen allows customer to submit new tickets.

CUSTOMER PANEL

Following screen allows customers to browse all submitted tickets and check the ticket status.

TICKET VIEW

Following screen allows customer to view replies about submitted ticket.

TICKET REPLY

Following screen allows customers to reply to submitted tickets.

TICKET INFO

Following screen allows customer to know about ticket details

SUPPORT STAFF PANEL

Following screen allows team member to quickly know about ticket status.

EDIT TICKET

Following screen allows support staff to edit meta information about tickets.

TICKET ASSIGNMENT

Following screen allows support staff to assign tickets between them.

TICKET REPLY

Following screen allows support staff to send replies to submitted tickets.

TICKET MONITORING

Following screen allows support staff to find out which tickets are in open, closed and still in due states.

TICKET LIST

Following screen allows support staff to filter tickets submitted.

REPORTS

Open Tickets

CLOSED TICKETS

DUE TICKETS

DEPARTMENT WISE TICKETS

DAILY STATISTICS REVIEW